The Better Business Bureau serving Central Virginia is issuing a warning on Sneakfoot, a website that advertises as an “independent reseller” of name brand products ranging from shoes to apparel.
BBB has received over 7,000 inquiries and more than 450 consumer complaints from across the United States and Canada that allege customers have made purchases from the company but have not received their merchandise or refund. The vast majority of complaints are from California, New York, Florida, Virginia, Texas, Washington, Tennessee and Pennsylvania. Almost every state has a customer impacted.
BBB files indicate that this business has a pattern of complaints. The company claims to be located in Glen Allen, Virginia, however, BBB investigators have found the location is a mailing store with a P.O. Box. The website claims to be registered in Canada with European headquarters in Ireland.
One complainant reported to BBB, “I ordered a pair of shoes a…