“Right now, people are moving. The pandemic has really caused a shift as people relocate because now people can work from home,” said Roseann Freitas, BBB’s PR and Communications Manager.
Freitas said complaints about moving companies are up and have increased annually since 2019.
A report from 2017 to 2020 shows the bureau has received more than 1,400 complaints filed against roughly 1,700 companies in the Great West Pacific region which includes the states of Alaska, Hawaii, Idaho, Montana, Oregon, and Washington, as well as parts of Colorado and Wyoming.
“Some of the reports we have gotten involve companies who increase the price once it’s being delivered. So, they have all your goods, and they won’t off load and give it to you unless you pay more money,” Freitas said. “Also, people have talked about never…