Before coronavirus arrived in the UK, only 3.8 per cent of the country’s 812,000 call centre workers were based at home, according to research group ContactBabel. By November 2020, homeworking was almost twice as common among call centre staff as in the general workforce. This looks set to remain.
Ireland has refused to pay a ransom to hackers who shut down most of its healthcare systems, leaving doctors unable to access patient records. “Ransom has been sought and won’t be paid,” a spokeswoman for Ireland’s Health Service Executive said. Its Covid-19 vaccination programme is unaffected.
The theory that coronavirus was released accidentally from a laboratory in the Chinese city of Wuhan “remains viable” and must be investigated further, a group of senior scientists has said. An investigation into the origin of the pandemic carried out last year by the World Health Organization rejected the idea.
The state of Western Australia has opened…