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CT BBB Alert: Moving Scams


CROMWELL, CT — For countless Americans, the month of May signifies a major transition in their lives. Whether it is graduating from high school or college, starting a new job, or receiving that highly anticipated acceptance letter, May marks the beginning of the busiest time in the nation for moving. So much so, that the month was designated National Moving Month in 1997. 


In 2021, 42% of all business inquiries on BBB.org for moving companies occurred from May-August, and nearly 1,100 complaints were filed with BBB against moving companies throughout the year. Additionally, consumers reported more than $730,000 lost to moving scams to BBB Scam Tracker, a 216% increase in monetary losses as compared to 2020. Of the 27 million people who moved from 2020-2021, nearly 30% were between the ages of 20-29.  


With the amount of moving activity during summer, the potential of being a victim of a moving scam also increases. There are…

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