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Data Privacy Detective Podcast – Episode 66: Phone Scams and You, A True Story

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This is a true story of a phone scam of May 2021. The Data Privacy Detective got a call on the home landline, and here’s how it went. (Listen to the podcast episode to follow along.)

The call came from a local number, rather than from the actual South Asian location of the call center being used for fraudulent and criminal purposes. It was from the same area code as our home phone number.

Hello, this is Spectrum calling, the voice started, with an accent sounding like that of a good friend who lives in Mumbai, India. I could hear background clatter of a boiler room or call center.

Then, the first trick of any salesperson – are you doing well today? the voice asked, hoping for a “yes.” Rather than hang up, I said yes.

Wonderful, so happy to hear that, said the voice, which then explained that it belonged to James Michael, who provided a phone number in case I wanted to get back to him later about the…

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