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Google’s CEO Is Facing Intense Criticism for His Leadership. His Response is Pure Emotional Intelligence

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Last month, Google’s CEO, Sundar Pichai, faced criticism over his leadership style in the form of a New York Times piece. The report relies on 15 current and former executives who have expressed discontent over–among other things–the amount of time Pichai takes to make decisions. 

According to the Times, employees expressed frustration that “Google did not move quickly on key business and personnel moves because he chewed over decisions and delayed action.” For example, the sources complained that Pichai took a year to fill an important position, even when there were qualified candidates. They also pointed to the fact that Google didn’t buy Shopify as an example of Pichai’s flawed decision-making process. 

It’s worth mentioning that had Google (or most accurately, Google’s parent company Alphabet) tried to acquire Shopify, it would have certainly drawn even greater antitrust scrutiny than the company faces already. Never mind that it would have put…

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