Home Tech Hilton Opens the Door to Its New Digital Key Sharing Technology |

Hilton Opens the Door to Its New Digital Key Sharing Technology |

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The primary guest can share their active digital key with up to four additional people or devices from the Hilton Honors app. (Photo courtesy of Hilton)


By HTN Staff – 10.22.2021

Hilton has unveiled a series of technology innovations designed to enhance the guest experience across the company’s 18 hotel brands. In a first for a major hospitality company, a new technology-enabled capability, dubbed Digital Key Share, will allow more than one guest to have access to their room’s digital key, which turns the Hilton Honors app on their smartphones into a room key.

Since its 2015 launch, guest usage of Hilton’s digital key has expanded rapidly. The technology is now reportedly available at more than 80% of Hilton’s portfolio, or close to 5,400 of Hilton’s more than 6,600 properties worldwide. According to the company, it has been used to open more than 135 million guestroom doors, and has reduced plastic waste by 125 tons, furthering…

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