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Klick Research: People Using Voice Technology for Medication Info Still Get the Most Accurate Results From Google Assistant

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TORONTO & NEW YORK–()–New research from Klick Applied Sciences found that people using interactive voice technology for information on medications still get the most accurate results from Google Assistant. The data are especially relevant as consumers have increasingly been turning to these platforms during the pandemic. Klick conducted the research as a follow-up to its June 2019 first-of-its-kind study assessing Google Assistant, Siri, and Alexa’s comprehension of the 50 most dispensed brand and generic medication names in the U.S.

According to the team behind the just-released, Medication name comprehension of Intelligent Virtual Assistants: A comparison of Amazon Alexa, Google Assistant, and Apple Siri between 2019 and 2021 study in Frontiers in Digital Health, while Google continued to provide the most accurate search results for drug names, Alexa and Siri dramatically improved their comprehension accuracy. The…

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