Thursday, October 28, 2021
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Lubbock small business owner adapts after Facebook outage


LUBBOCK, Texas (KCBD) – A Lubbock small business owner is branching out after Facebook and all of it’s applications went out for hours last Monday. At one point, nearly 3 billion people on Facebook and another billion on Instagram couldn’t like, comment, message or shop.

While an inconvenience to social media consumers, the outage hit small business owners, like Skyler Richardson the hardest. The SkyGardens owner updates her followers on Facebook and Instagram every day.

“It was horrible that day. I was very worried. I was like, I don’t know when Facebook or Instagram are going to come back up,” she said.

Richardson uses the site to bring in and educate customers and complete orders. At the grassroots flower farm, she and her family sell and deliver freshly-cut flowers directly to customers. She was in the middle of messaging customers ordering bouquets when the sites blacked out.

“And it went down and I couldn’t get a message to go through…

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