Home Scam/Fraud Scam complaints rise by 63 percent in 2021 – banking ombudsman

Scam complaints rise by 63 percent in 2021 – banking ombudsman

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The Banking Ombudsman’s advice for people is to use strong passwords, to research companies before investing, and be cautious of links in texts or emails. (File image)
Photo: 123RF

Scam complaints are on the rise, increasing by 63 percent on the previous year, according to the Banking Ombudsman Scheme’s latest report.

Banking Ombudsman Nicola Sladden said they had received 535 scam complaints out of a total 4732 complaints in the past year.

Scammers were becoming increasingly sophisticated – impersonating trusted organisations like banks or telcos, even family members on social channels – making it difficult to identify what was real, Sladden said.

Her advice was for people to use strong passwords, to research companies before investing, and be cautious of links in texts or emails.

“Nonetheless, complaints rose – both to banks and to us,” Sladden said.

The report showed the biggest source of complaints continued to be…

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