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Scammed or hacked? Overview of common fraud techniques and the corporate response playbook | Dentons

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Nobody is immune to scams and cyber-attacks. With the increase in scammers’ levels of sophistication, their targets have also increased in scale. Scammers even routinely target multinational corporates and banks which have far more robust defences and highly trained personnel than the average SME.

Victims of scams and cyber-attacks face numerous consequences, including the difficulty of trying to unravel fraudulent transactions, exfiltration of sensitive financial or personal data, and disruption of key IT services. Some recent examples include the following:;

  • In March 2021, a local furniture retailer was hacked, causing the phone numbers and physical addresses of its customers to be leaked online. The hacker group claimed that it had hacked into the company’s database and stolen information related to more than 30,000 customers and nearly 600,000 transaction records.
  • In May 2021, it was reported that an employee of a local bank allegedly…

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