Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.
Oversold: One of the cheap booklets that list only self-evident tips on safety
Ms D.P. writes: I received a phone call, asking me to donate to the Children’s Information Centre, to pay for anti-bullying booklets.
At the time, my son was being bullied and I agreed to donate, with booklets sent to my chosen school. A few months later, I was called again, telling me I had not yet paid. This…