NICE (Nasdaq: NICE) today announced Interactions Live, the biggest customer experience virtual event of the year. To be held on September 15-16, this free event will provide unprecedented insights for adopting an agile service approach and creating extraordinary customer and employee experiences in any market dynamic. Featuring content to suit every role and interest, this global event offers a wealth of informative sessions, interactive demo stations, live video chats with NICE experts, exciting keynote speakers and entertaining performing artists. To learn more or register for the event, please click here.
Interactions Live will host Academy Award-Winning Actor, philanthropist and author of the upcoming book Greenlights, Matthew McConaughey as a keynote speaker, sharing his drive for constant reinvention throughout his impressive career spanning over 40 feature films that have grossed over $1 billion. Also keynoting will be Martha Stewart – Emmy Award-Winning television show host, bestselling author of 96 lifestyle books to date, entrepreneur and founder of the first multi-channel lifestyle company. The virtual event's analyst lineup includes McGee Smith, Forrester, DMG Consulting, Aberdeen, Everest Group and Saddletree Research who will review current industry trends and offer guidance on maintaining CX excellence in times of change. Also joining the event are industry-leading organizations who will discuss how they are innovating to provide agile service in the cloud, engage their workforce as they work remotely and leverage data insights to create exceptional experiences for customers and employees.
This year's event will include a virtual concert attendees can stream from any location, September 16 starting at 3:45 pm EST. It will feature Award-Winning musician, Bryan Adams who will take the stage to share his hits spanning four decades. One of the most exciting live musicians in the world, Bryan Adams' energetic performance, effortless stage presence and incredible vocals are guaranteed to thrill and entertain. Also joining is Award-Winning artist, Alanis Morissette, whose album, Jagged Little Pill remains the best-selling debut release by a female artist in the U.S. and the highest-selling debut album worldwide in music history.
With over seven tracks and more than 50 best practice sessions, the conference agenda is rich with ideas, insights and advice that will inspire, energize, and invigorate CX professionals of all ranks. Attendees can join informative best practices sessions, engage with various experts, see live demos of the latest innovations and be inspired by industry-leading customer speakers, visionary leaders and subject-matter-experts from prominent organizations.
Barak Eilam, CEO, NICE, said, "CX agility has never been more critical and we remain focused on helping organizations transform experiences to be extraordinary. In the face of the unprecedented current challenges organizations are facing, we aim to bring clarity by sharing powerful insights that will enable organizations to be agile in engaging customers and employees while driving successful business outcomes. Interactions has always been a key channel through which we connect among customers, content experts, innovators and opinion-makers, and we're pleased to present a new avenue to enable this connection via Interactions Live. "
About NICE NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Eilam, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company”). In some cases, such forward-looking statements can be identified by terms such as "believe,” "expect,” "seek,” "may,” "will,” "intend,” "should,” "project,” "anticipate,” "plan,” "estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
View source version on businesswire.com: https://www.businesswire.com/news/home/20200901005535/en/
The Western Union Company, a leader in cross-border, cross-currency money movement and payments, today announced an expansion of services between its Western Union Business Solutions division and Banco SEMEAR in Brazil to offer the WU® GlobalPay for FI platform, the Company’s solution for financial institutions that enables customers to make international payments simply and efficiently.
GlobalPay for FI provides the benefits of international payment services without the need to invest in new banking systems infrastructure. Western Union Business Solutions’ online platform allows for processing transactions using a network that spans more than 200 countries and territories, and is available in more than 130 currencies. GlobalPay for FI is a simple and intuitive system that facilitates the creation of international payments.
"We are very pleased to expand our collaboration with Banco SEMEAR through the integration of GlobalPay,” said Alberto Roncajolo, Western Union Business Solutions head of financial institutions for Latin America and the Caribbean. "Our digital platform will allow Banco SEMEAR to offer international payments to its customers globally, with confidence and agility.”
"The partnership with Western Union Business Solutions consists of expanding the portfolio of products already offered by Banco SEMEAR. The strategic objective is to integrate new operations into the current structure, allowing the leverage and expansion of the institution's business and target audience,” explained Arthur Campos, Superintendent of Banco SEMEAR.
Western Union Business Solutions allows organizations to optimize currency movements between different countries with customized solutions for sending, receiving, and managing international payments.
About Western Union
The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement and payments. The Company’s omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. As of March 31, 2020, the Company’s network included over 550,000 retail agent locations offering our branded services in more than 200 countries and territories, with the capability to send money to billions of accounts. Additionally, westernunion.com, the Company’s fastest growing channel in 2019, is available in over 75 countries, plus additional territories, to move money around the world. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. For more information, visit www.westernunion.com.
About Banco SEMEAR
Founded in 2006, Banco SEMEAR offers several services. Headquartered in Belo Horizonte (MG), the financial institution has capabilities that covers the entire national territory, with a large presence in the interior of Minas Gerais and Goiás. In 2019, it reached 2 million clients and was awarded as the most innovative bank in the country in the private financial sector. Currently, the Bank has more than a thousand banking agents, who work to bring all products to the end customer. For more information: www.bancosemear.com.br.
View source version on businesswire.com: https://www.businesswire.com/news/home/20200806005005/en/
David Solomon, CEO of Goldman Sachs, speaks during the Milken Institute Global Conference in 2017.
REUTERS/Lucy NicholsonGoldman Sachs on Thursday reached a massive settlement with US authorities regarding a years-long financial scandal in Malaysia.
The federal investigation involved the bank's work with Malaysia's 1MDB fund, and found bribes by Goldman executives in their underwriting of $6.5 billion in bond offerings.
In a statement, CEO David Solomon admitted the bank's wrongdoing and said it had improved internal risk controls to prevent another incident.
The bank also announced "clawback actions" for former employees that were implicated along with reductions in top executives' compensation, including CEO David Solomon.
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Goldman Sachs on Thursday agreed to pay nearly $3 billion to settle a probe into its role in Malaysia's 1MDB corruption scandal, and its Malaysia unit pleaded guilty to violating foreign bribery laws, drawing a line under a saga that has dogged the bank for years.
The settlement resolves a probe by U.S. authorities into the bank's role in underwriting three bond offerings in 2012 and 2013 that raised $6.5 billion for Malaysia's government.
Under the terms, Goldman has been slapped with a $2.3 billion penalty and about $600 million in disgorgement of ill-gotten gains.
The U.S. Department of Justice said the deal was the largest penalty ever levied on a U.S. company for breaching the Foreign Corrupt Practices Act and involved an unprecedented number of regulators across the globe.
Read more: Inside the rise of Ram Sundaram, the leader of a secretive Goldman Sachs desk that's minting billions by designing some of the bank's most imaginative — and controversial — trades
Brian Rabbitt, acting head of the Justice Department's criminal division, said the settlement reflected the bank's central role "in a massive global scheme to loot billions of dollars" from the state Malaysian fund."
Between roughly 2009 and 2014, Goldman paid more than $1.6 billion in bribes to foreign officials in Malaysia and Abu Dhabi to win 1MDB business, prosecutors said.
While the saga has proved a humbling and reputationally damaging episode for Wall Street's powerhouse investment bank, the settlement will allow Chief Executive Officer David Solomon to accelerate his plan to reshape Goldman as a more conventional bank, analysts said.
The move follows a $3.9 billion settlement the bank reached with Malaysia in July to settle all charges against the bank there related to the matter.
The scandal dates to the government of former Malaysian Prime Minister Najib Razak, which set up the 1MDB fund in 2009. The Justice Department estimated $4.5 billion was misappropriated by high-level fund officials and their associates between 2009 and 2014 to pay for real estate, art and other luxury items.
In November 2018, the U.S. Justice Department filed criminal charges against two former Goldman Sachs bankers tied to the scandal, Tim Leissner and Roger Ng.
Goldman has been investigated by regulators in at least 14 countries, including the United States, Malaysia, Singapore and others. British regulators fined Goldman 96.6 million pounds ($126 million) as part of global action.
According to the Justice Department, Goldman earned $600 million in fees for its work with 1MDB. Leissner, Ng and others received large bonuses in connection with that revenue.
"We recognize that we did not adequately address red flags and scrutinize the representations of certain members of the deal team," Solomon wrote in a memo to staff on Thursday, adding the bank had already made several compliance improvements.
Read more: We mapped out the power structure at Goldman Sachs and identified the bank's 125 top execs. Here's our exclusive org chart.
Goldman also announced "clawback actions" for former employees implicated in the scandal, along with reductions in the pay of its top executives, including Solomon.
"For those former employees implicated in the criminal scheme, the Firm has undertaken clawback actions to the full extent of its contractual entitlements with respect to three individuals: Tim Leissner, who has plead guilty to criminal charges; Ng Chong Hwa, who has been charged with the same crimes; and Andrea Vella, who has been prohibited by the Federal Reserve from participating in the banking industry," the bank wrote in a release. "The amounts the Firm is seeking to forfeit from these individuals total approximately $76 million, of which the Firm is currently holding approximately $24 million."
"In addition, we think it is appropriate that the current executive leadership team, the Chief Executive Officer, the Chief Operating Officer and the Chief Financial Officer, as well as the current CEO of Goldman Sachs International, have their overall compensation reduced by $31 million for 2020," it added. "These clawbacks, forfeitures and compensation reductions will total approximately $174 million in the aggregate."
The Goldman group has entered into an agreement with the department deferring prosecution for three years provided the bank meets certain conditions, including beefing up its compliance measures, the agency said.
The guilty plea by the bank's Malaysia subsidiary at a court hearing in Brooklyn was a major victory for prosecutors who rarely extract such concessions from corporate entities.
Since 2019, Goldman had set aside $4.39 billion to cover legal and regulatory matters. Some $2 billion was for matters it already resolved with the Malaysian government.
Goldman's shares were up 1% on the news, as investors anticipated that Thursday's deal should allow Solomon to accelerate his plan to reshape Goldman as a more conventional bank, less reliant on volatile trading venues, analysts said.
"Getting this overhang off the back of management and the company in general is a very big win," said Marty Mosby, an analyst at boutique brokerage Vining Sparks.
The settlement may also boost the bank's share price long term by removing pressure related to the probe, said Mosby. Goldman's stock lags its rivals, trading at just 0.8 times the value of its assets.