THE People’s Own Savings Bank (POSB) is reportedly delaying and withholding US dollar cash withdrawals, mostly for pensioners who are enduring long hours in queues trying to access their money.
Masvingo branch manager, Fungai Paguti is once again at the centre of controversy after war veterans staged a demo against her in December last year.
Paguti also stands accused of monopolising roles and not delegating duties, therefore, leading to the delay in smooth bank transactions.
She is also the one who allegedly maintains the queue despite the availability of security guards hired by the bank.
Clients who spoke to NewZimbabwe.com expressed their discontent with the way the manager was handling issues at the bank.
One of the pensioners, who identified himself as Muchazivepi said the delay is slowly becoming a norm every month and blamed the manager for incompetence.
“We are now getting used to being frustrated like this. You come early in the morning…