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AT&T 3G shutdown on Feb. 22 to impact seniors with medical alert devices


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As many Americans begin to adopt newer and faster 5G wireless service, an earlier-generation wireless network is winding down next week. The shutdown presents enormous consequences for certain products that still use the older 3G networks, such as alarm systems and personal emergency response systems that many seniors rely on to live independently.

AT&T‘s final 3G sunset date is Feb. 22, which means that many devices that use the network to contact emergency services will no longer connect to the internet. The company has said this shutdown is necessary to transition service toward newer networks.

Though AT&T announced the sunset date in 2019, giving companies years to prepare, the transition is happening during a particularly tumultuous time that’s complicated upgrades for medical alert firms.

The pandemic isolated its elderly customer base more than ever, frequent scams and robocalls have put them on edge for accepting…

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